FAQ

The Good Managers Guide is a practical, no-nonsense learning platform designed to fast-track professionals into successful leadership roles - without the financial barriers often associated with traditional education.

We provide accessible, high-quality training for new and experienced managers, combining real-world insights, proven frameworks, and actionable strategies to help you lead with confidence and impact.

Not everyone can afford university or expensive leadership courses, and we believe that cost should never be a barrier to professional growth. That’s why our training is designed to be affordable and accessible to anyone, anywhere in the world - as long as you have a digital device and an internet connection.

With The Good Managers Guide, you gain the skills, tools, and knowledge needed to thrive as a leader - at a fraction of the cost of traditional education. The Good Managers Guide is making it happen - so can you.

The Good Managers Guide is part of Digital Paradigm, a B2B consultancy that specialises in Fractional Leadership, Operations Development, Executive Coaching, and Business Transformation.

Our founder, Mark, is a Chartered Manager (CMgr MCMI) with a First-Class Honours degree in Business Management and 25 years of experience in Information Technology and Leadership. He has built and led global teams, spearheaded large-scale digital transformations, and helped professionals develop into confident, effective leaders.

His industry expertise includes:

• Local Government
• Online Retail & Fashion
• Sports Broadcasting
• Sports Regulation
• Real-time Voice & Video Manufacturing
• Insurance
• Pharmaceutical
• Banking
• FMCG (Fast-Moving Consumer Goods)
• NHS (National Health Service)
• Telecommunications
• SaaS & AI Manufacturing
• iGaming

From small and medium-sized businesses (SMBs) to global enterprises, including FTSE 100 and Fortune 500 companies, Mark understands the complexities of leadership across different sectors.

Through The Good Managers Guide, he provides practical leadership training, coaching, and real-world strategies to help professionals at all levels thrive in their roles and lead with confidence.

A Mission to Make Leadership Training Accessible for All

Mark's mission goes beyond leadership development—he is committed to reducing barriers to entry for high-quality training. He firmly believes that everyone should have access to expert-led leadership education, regardless of their financial background.

Not everyone can afford university, and Mark understands this first-hand. It took him years to save and pay off his degree, and now, he’s on a mission to make leadership education accessible to anyone, anywhere.

With The Good Managers Guide, as long as you have a digital device and an internet connection, you can gain access to premium training at a fraction of the cost. Participants will walk away with valuable materials, tools, frameworks, and theories that they can immediately apply to their roles—without the financial burden.

The Good Managers Guide provides accessible, high-quality leadership training designed to help people develop real-world management and leadership skills without the financial barriers of traditional education. Our programs are built on practical, no-nonsense learning, making leadership development affordable and widely available to anyone with a digital device and an internet connection.

We offer:

• Self-paced online courses – Designed for new and experienced managers, these courses provide real-world strategies, proven frameworks, and practical tools to help you lead with confidence.

• Virtual 1:1 coaching sessions – Get personalised leadership support with direct coaching and mentoring tailored to your challenges and goals.

• A free mini-series demo – Our free introductory series offers new learners a preview of our practical and effective training methods.

• The Good Managers Guide Podcast – Learn from real leaders, managers, and industry experts as they share insights, challenges, and strategies for success.

• A thriving leadership community – Connect with like-minded professionals, exchange knowledge, and grow alongside other managers and leaders in our supportive learning network.

• Exclusive newsletters – Gain access to deep dives on leadership where we analyse and evaluate leadership strategies - both good and bad - using our proven tools, frameworks, and methodologies, with insights delivered straight to your inbox.

At The Good Managers Guide, we believe that quality leadership training should be accessible to everyone - not just those who can afford expensive programs. Our mission is to ensure that learning, growth, and professional development are within reach for all aspiring and experienced leaders.

The Good Managers Guide courses are designed to be accessible, practical, and affordable, ensuring that anyone with a digital device and an internet connection can develop essential leadership skills—no matter their background or financial situation.

Our training is ideal for:

• New managers – Those stepping into leadership roles without formal training, looking for the confidence, tools, and frameworks to manage effectively.
• Experienced managers – Leaders who want to refine their skills, strengthen their management approach, and tackle new challenges with proven strategies.
• Aspiring leaders – Professionals preparing for future management roles, ensuring they have the right knowledge and skills before stepping up.
• Businesses and teams – Organisations seeking structured, practical training to develop their managers and build high-performing teams.
• Anyone looking to move into management – Whether transitioning from an individual contributor role or considering a career shift into leadership.
• Learners from anywhere in the world – Our low-cost, high-quality training ensures that leadership education is affordable and accessible to anyone willing to learn and grow.

At The Good Managers Guide, we believe that great leadership shouldn’t be exclusive to those who can afford expensive courses. Our mission is to make practical, effective management training available to all—helping individuals and businesses build better leaders for the future.

The Good Managers Guide offers practical, accessible leadership training designed to equip professionals with the real-world skills needed to manage and lead effectively. Our courses are structured to support learners at different stages of their leadership journey, with more advanced levels in development.

Level 1: “So You Think You’re a Manager..”

A foundational course for those stepping into management roles without formal training. This course provides essential leadership skills, frameworks, and strategies to help managers confidently navigate their new responsibilities and build strong, effective teams.

Free Demo Mini-Series: “Management Made Clear”

A three-part video series designed to introduce new learners to key leadership concepts from the Level 1 course. This free resource provides an overview of practical management principles to help you decide if the full course is right for you.

1:1 Coaching: “Mastering Leadership”

For professionals looking for personalised guidance, this coaching program provides direct, tailored support to help leaders develop confidence, strategic thinking, and effective management skills.

• Description: One-on-one coaching designed to help managers and aspiring leaders navigate challenges, leadership dilemmas, and professional growth with expert support.

Upcoming Courses: Expanding Leadership Development

New courses are in development at Level 2, 3, 4, and beyond, designed to provide deeper learning for those looking to enhance their leadership capabilities at every stage of their career.

At The Good Managers Guide, we are committed to making leadership training accessible, practical, and affordable for anyone ready to develop their management skills.

No, our courses are designed for managers across all industries. The leadership principles, frameworks, and strategies taught in our programs are universally applicable, regardless of the business sector.

Whether you work in technology, healthcare, finance, retail, manufacturing, government, or any other industry, the skills you’ll gain - such as effective communication, team management, decision-making, and leadership mindset are transferable and relevant to any leadership role.

The Good Managers Guide focuses on real-world, practical leadership development that helps professionals navigate challenges, manage teams effectively, and grow as leaders - no matter their field.

We offer a range of subscription-based and one-time payment options, ensuring flexibility and accessibility for all learners. Pricing varies depending on the course or service. For more details, please visit our Store or Products & Services pages.

We provide refunds in accordance with applicable laws and regulations. If you have any concerns about your purchase, please contact us directly, and we will work with you to find a resolution.

We offer subscription options for some products, but not all. Certain services, such as live coaching sessions, remain pay-per-use. For more details on available payment options, please check the specific course or service page.

All course materials are delivered online through our learning platform. Once you enroll, you’ll receive instant access to videos, worksheets, templates, and other resources. You can log in anytime and learn at your own pace, allowing you to fit professional development around your schedule.

Our main courses are pre-recorded, allowing you to learn at your own pace and revisit materials whenever needed.

However, virtual 1:1 coaching sessions are conducted live via video, providing a personalised, interactive learning experience tailored to your specific leadership challenges.

Your enrollment is based on a monthly rolling contract, meaning you will have access to the course materials as long as your subscription remains active. If you choose to cancel, your access will continue until the end of your current billing period.

We provide multiple support options to ensure you get the guidance you need throughout your learning journey:

• Email Support – Reach out to us with any questions, and our team will assist you.
• Community Access – Engage with other learners, share experiences, and get feedback in a collaborative environment.
• 1:1 Coaching – If you need personalised support, you can purchase individual or bundled coaching sessions for tailored guidance.

We're committed to helping you succeed, whether through self-paced learning, community interaction, or direct coaching support.

Yes, upon successful completion of any paid course, you will receive a certificate of completion.

The Mastering Leadership coaching session is a live, 1:1 personalised coaching experience designed to help you develop leadership confidence, refine management skills, and tackle real-world challenges.

Each session includes:

• Tailored guidance based on your specific leadership challenges and goals.
• Practical tools and strategies to improve decision-making, communication, and team management.
• Real-world scenario discussions to help you navigate leadership complexities effectively.
• Actionable next steps to apply what you’ve learned immediately in your role.

Coaching sessions are available as single sessions or in bundles for ongoing support.

Yes, we are building a thriving online community where managers and leaders can connect, share experiences, ask questions, and support each other.

Through our communities in your member area and via our LinkedIn group: The Good Managers Guide, you’ll have access to:

• Discussions on real-world leadership challenges
• Insights from experienced managers and industry professionals
• Opportunities to network and learn from others
• Exclusive resources, updates, and leadership content

This space is designed to foster collaboration, continuous learning, and peer support, helping you grow alongside like-minded professionals.

You can stay connected with The Good Managers Guide across multiple platforms:

• LinkedIn: The Good Managers Guide
• YouTube: @thegoodmanagersguide
• TikTok: @the_good_managers_guide

We are also building a Podcast subscription service, where you’ll be able to learn from experienced leaders, hear real-world management stories, and gain valuable insights into leadership and professional growth. See our Store or products & Services for updates!

For subscriptions, cancellations can be made at any time:

• You will retain access to course materials until the end of your current billing period.
• No refunds are issued for partial months if you cancel mid-cycle.
• To avoid being charged for the next cycle, ensure cancellation is completed before your next billing date.

For live coaching and in-person training, cancellations and rescheduling requests must be made in advance:

• Rescheduling: We understand that schedules can change, so we allow rescheduling with prior notice via your scheduler.
• No-shows: If you fail to attend a scheduled session without prior notice, the session will be considered forfeited and non-refundable.

For further details or special circumstances, please contact us directly to discuss your options.